Returns & Exchanges
At Bruno Mars AU, we want you to feel as golden as 24K Magic in your new style, which is why we offer a 30-day hassle-free return policy for all unworn apparel. If your purchase doesn't have you dancing, simply return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn items with original tags still attached into the original shipping packaging or a secure satchel.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to any Australia Post location and keep your tracking receipt; we will process your refund within 5 business days of arrival.